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Type of Business : Computer

Company : KW iTech Inc


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IT Support Technician – KWiTech


Responsibilities:

IT Support Technician is mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them.

  • Installing and configuring computer hardware, operating systems and applications

  • Monitoring and maintaining computer systems and networks

  • Talking staffs or clients through a series of actions, either face-to-face or over the telephone,

    to help set up systems or resolve issues

  • Troubleshooting system problems and diagnosing and solving hardware or software faults

  • Setting up new users’ accounts and profiles and dealing with password issues

  • Perform routine server monitoring and performance benchmarking

  • Monitor and remove virus, spyware, and other non-authorized software

  • Testing and evaluating new technology


Technical Requirements:

  • Experience and knowledge of Microsoft Desktop Operating systems (Windows 7, 8, 10)

  • Basic knowledge of Microsoft Windows Server

  • Experience and knowledge of Microsoft Office and other PC software

  • Experience and knowledge of printers/scanners

  • Experience and knowledge of Configuring and troubleshooting firewall and Anti-virus software

  • Knowledge of Terminal Services, Remote Desktop and VPN is a plus

  • Knowledge of Networking – DNS, DHCP, VPN, & Firewalls is a plus

  • Knowledge of Enterprise Phones Systems (PBX) is a plus

  • Knowledge of Virtualization and cloud computing experience is a plus


Education:

  • Bachelor’s Degree in appropriate field


Experience:

  • Minimum 2 years of experience as a IT Support Technician 

  • Experience of configuring/supporting LAN and WAN switches, firewalls, routers and network connectivity is a plus

  • IT certification is a plus

  • Work experience in Logistics industry is a plus


Preference:

  • Bi-Lingual Communication Skill : Native/Fluent in English and Fluent in Korean


* To apply, please click on the “Apply by Email” button to be considered immediately!

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